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CONCURERNT STREAMS


On Monday 28 May 2018 there will be an opportunity to attend concurrent sessions within the following four streams:


SUSTAINABILITY & RESILIENCE   I   ARTIFICIAL INTELLIGENCE & TECHNOLOGY  

DIVERSITY & INCLUSION   I    WORKPLACE & WELLNESS


Listed below are the abstracts & biographies of the concurrent sessions, in order of their presentation time at Ideaction.Oceania.



THEME: SUSTAINABILITY & RESILIENCE
10.45am – 11.05am, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: What Does Emergency Preparedness Mean in Today’s Environment?
AUTHOR: Gregory Metzger, Regional Manager, First 5 Minutes

ABSTRACT: Employers have a duty of care to ensure they can apply Active Threat preparedness and responsiveness. The recently released ANZCTC initiatives aim to protect lives or people working in, using and visiting crowded places. Make your business resilient against an active threat event and understand how to apply the concept of ESCAPE – HIDE – TELL.

BIOGRAPHY: In excess of 25 years’ combined experience in counter terrorism, law enforcement and security both in Australia and internationally. Specialising in explosive ordinance, VIP Protection, Venue Security Management and Active Threat concerns. Gregory marries his vast experience with relevance to Facility Management threats.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
10.45am – 11.05am, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Building in BIM: Can we Afford it?
AUTHOR: Adam Adkin, General Manager – FM, WT Partnership

ABSTRACT: Building in BIM doesn’t come free, but the benefits of BIM may provide cost benefits throughout the life of the project – so how do we influence the construction industry to adopt these upfront time and cost premiums to provide a better final solution for our FM industry?

BIOGRAPHY: Adam has worked for WT Partnership (WT) for over 16 years, originally in the UK and then Melbourne since 2012. Adam has experience working for WT in client-side contract administration roles for national UK maintenance contracts and has completed numerous Lenders Technical Assessment (LTA) Reports for numerous Australian PPP’s.

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THEME: GLOBAL FM & ISO DISCUSSION
10.45am – 11.05am, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: GlobalFM Study
AUTHOR: Duncan Waddell, Managing Director, FM Intelligence

ABSTRACT: More information coming soon...



THEME: SUSTAINABILITY & RESILIENCE
11.10am – 11.50am , Monday 28 May 2018 (40 minutes)

PRESENTATION TITLE: Emerging Trends in Emergency Management
AUTHOR: Lyndall Milenkovic, Director, The Riskworks Network Pty Ltd

ABSTRACT: How can we protect our people, property, assets and way of life better? An entertaining presentation using real life examples and case studies. These will be drawn from the most recent emergencies around the world and look at their learning from an Australian perspective.

BIOGRAPHY: Lyndall Milenkovic, Founder and CEO of The Riskworks Network is particularly well known for her work with crowded places and complex environments. This includes 2 Summer and 2 Winter Olympics, 2 Commonwealth Games and World EXPO Shanghai. Lyndall and her team are currently working with Australia's largest airport. She is a motivated and adaptable risk management professional and embraces working in all areas of resilience from Safety, Emergency, Crisis Management and Business Continuity based on her many years in Emergency Management. Her team at Riskworks analyse clients' needs and provide site specific, effective, all-encompassing solutions.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
11.10am – 11.50am, Monday 28 May 2018 (40 minutes)

PRESENTATION TITLE: VCCC: Adapting a Builders BIM Model for use in FM Asset Management
AUTHOR: Steve Appleby, BIM Practice Lead, Australia and New Zealand, AECOM
CO-PRESENTER: James Cheeswright, TAM Technical Lead, Honeywell

ABSTRACT: With the industry focus on BIM to FM, this case study will provide the audience with a practical example and lessons learned from converting over 200 individual BIM Models in to a single model that is used today by the FM Subcontractor to run a $1Bn health facility.

BIOGRAPHY: Steve leads AECOM's BIM Consulting business across Australia and New Zealand. Steve is in a unique position of working with both clients and supply chain in the successful implementation of BIM. James operates as Honeywell TAM’s Technical Leader and provides engineering support and compliance assistance to the TAM operations team with a strong engineering team to support him.

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THEME: GLOBAL FM & ISO DISCUSSION
11.10am – 11.50am, Monday 28 May 2018 (40 minutes)

PRESENTATION TITLE: ISO Discussion
AUTHOR: Nic Burt, CEO, FMA
CO-PRESENTERS: Duncan Waddell, Managing Director, FM Intelligence & Stephen Ballesty, Director, Rider Levett Bucknall

ABSTRACT: More information coming soon...

BIOGRAPHY: Stephen Ballesty is RLB's head of advisory, head of research and an award winning local and industry leader. Stephen is Past Chairman of both FMA Australia’s NSW Branch and National Board. He was the Deputy Chairman of the Australian Government’s FM Action Agenda, a Past Chairman of the IFMA Foundation; and a former member of the IFMA Board of Directors.

In 2011 he received FMA Australia highest award of Life Membership. Stephen is currently (since 2012) an Australian delegate for the ISO international FM standards initiative (ISO 41000, ISO/TC-267's global liaison to ISO/TC-251 (ISO 55000 asset management) and Convenor of ISO/TC267’s Communications advisory group.



THEME: SUSTAINABILITY & RESILIENCE
11.55am – 12.15pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Implementing a Customer Centric Approach to Facility Management at Starbucks
AUTHOR: Jonathon Vains, General Manager Operations, Platinum FM
CO-PRESENTER: Marissa Hayes, Facilities Maintenance Contracts Manager, Starbucks and 7-Eleven

ABSTRACT: Each day Starbucks Coffee Houses make thousands of coffees across the Starbucks Australian network of 36 stores. Within this very competitive and fast paced retail environment, there is the challenge to efficiently manage the facilities and all the assets whilst maintaining a focus on Starbucks Core Business…. Selling Coffee, and lots of it!!

This presentation will take the audience through the journey of the development and implementation of INFORM, an online customer management application, that is truly customer centric. INFORM is a web-based, real time work order management and reporting platform that automates the end to end processes of planned and reactive works along with contractor management, safety and performance.

BIOGRAPHY: Jonathon Vains, General Manager Operations, Platinum FM.
Jonathon has 12 years’ facilities, project management and operations experience across a broad range of industries including: commercial, manufacturing, engineering, and retail. Delivering value to clients through expertise in project management, change and stakeholder management, process review and improvement strategies, he also actively builds and supports a culture of exemplary customer service.
Marissa Hayes, Facilities Maintenance Contracts Manager, Starbucks and 7-Eleven Stores Pty. Ltd.
Marissa joined 7 Eleven in October 2016 and currently manages the maintenance of approx. 600 stores across Australia. Her previous roles includes roles in Procurement for both the private and public sector.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
11.55am – 12.15pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Using Engagement to Deliver Data Driven Facilities Management
AUTHOR: Leon Wurfel, Managing Director, BUENO

ABSTRACT: The new data driven operational technologies are powerful tools but are not a silver bullet, this presentation will demonstrate how to successfully integrate these tools into the operational workflow to deliver real world benefits for Facilities Managers.

BIOGRAPHY: Leon Wurfel is the founder and Managing Director at BUENO. Over the past 4 years he has led BUENO to growing to a team of 50 people with offices in all major cities in Australia as well as international expansion via a network of partners who leverage the BUENO platform to deliver analytics based engineering solutions.

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THEME: DIVERSITY & INCLUSION
11.55am – 12.15pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: FM Education and the Global Workforce Initiative: Challenges and Exciting Opportunities
AUTHOR: Michael Schley, Chair, IFMA Foundation

ABSTRACT: The facility management has a looming crisis as many facility managers reach retirement, but the Global Workforce Initiative project is showing how FM education can be brought to every country, state and city worldwide.

BIOGRAPHY: Michael Schley is Chair of the IFMA Foundation. He is also the Chairman and Founder of FM:Systems, a facility management software developer. He is recognised globally for his expertise in FM technology and has spoken at FM conferences throughout the world including Beijing, Amsterdam, Australia, Zürich and the US. Michael is also an IFMA fellow.



THEME: SUSTAINABILITY & RESILIENCE
12.20pm – 12.40pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Smarter AMPs can make your Facilities last Forever
AUTHOR: Steve Lyons, CEO, SPM Assets Pty Ltd

ABSTRACT: Following sound and proven asset management principles, using predictive software models, increasingly interacting with smart building initiatives and integration of relevant systems enables both Facilities and Asset Management to be delivered effectively, efficiently and seamlessly

BIOGRAPHY: Steve has been an asset management specialist since the 1990s, working across central and state Government agencies, local Councils, corporate organisations, and community housing. Steve co-founded SPM Assets in 2001 - an organisation that is now one of the leading providers of asset management planning software and services in Australia and New Zealand. He is a recognised thought-leader in asset management planning for property and authored the NAMS Property Manual, contributed to the International Infrastructure Management Manual (IIMM) and co-authored IPWEA Practice Note 3 for Building Condition and Performance Assessments. He also provides guidance on asset planning through the Australasian Housing Institute (AHI), the Institute of Public Works Engineering Australasia (IPWEA), and the Tertiary Education Facility Managers Association (TEFMA).

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
12.20pm – 12.40pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Human vs. Digital
AUTHOR: Jeffrey Jones, CEO, Collective Social Intelligence (CSI) Pty Ltd

ABSTRACT: People are naturally social, and social relationships have sustained the ways we interrelate to start and finish our greatest achievements. Today, the ways we use technology have created a virtual world that is overloading us with so much information that the resulting behaviours are breaking relationships in the real world.

BIOGRAPHY: Professor Jones expertise in creating and managing innovation launched him into the corporate world from Universities, where he is responsible for developing management frameworks for improving people, process, and technology. He currently creates collaboration and visualisation portfolio strategies, tools and workplace environments to improve Government, corporates, healthcare and education.

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THEME: DIVERSITY & INCLUSION
12.20pm – 12.40pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: The Benefits of Collaboration with Indigenous Businesses
AUTHOR: Jasmine Groves, Managing Director, GJK Indigenous Solutions

ABSTRACT: Corporate Australia and the Commonwealth Government are focused on spending with Indigenous Businesses and only see employment targets as the measurement for success, however Indigenous businesses have been trading and creating a sharing economy for over 40,000 years. Understanding that Indigenous businesses are driven by social outcomes and are more likely to employ Aboriginal or Torres Strait Islander people the facility management profession have a far better opportunity to contribute to economic and social equality of Indigenous Australia.

The benefits of engaging with an Indigenous business is far greater than an employment opportunity, for every dollar spent with an Indigenous business a proportion of the dollar is invested with other Indigenous business which creates a second and third tier economic benefit to Indigenous businesses, communities and individuals. This allows indigenous communities to grow, develop and prosper which invariably builds a stronger foundation for future generations to come.

BIOGRAPHY: Jasmine Groves has a passion to operate a successful Company that creates opportunities for Aboriginal people through employment and career pathways. As a young Aboriginal woman, Jasmine’s passion is drawn from over fifty (50) years of family history advocating for Aboriginal Australians to have equal access to quality education and sustainable employment opportunities.


THEME: SUSTAINABILITY & RESILIENCE
1.40pm – 2.00pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Ongoing Compliance of Fire Engineering Design: Challenges and Solutions
AUTHOR: Brad Paroz, Regional Practice Manager - Property Risk and Occupational Hygiene, Greencap

ABSTRACT: The advent of performance-based building codes opened up limitless possibilities for the development of aesthetically pleasing and highly functional building stock, but presents unique challenges for facilities managers in terms of ongoing compliance. This presentation examines some of the common compliance shortfalls as derived from building audits, and proposes a methodology to ensure compliance obligations are appropriately managed.

BIOGRAPHY: Brad is a NSW-accredited fire safety engineer and has been involved in the field of fire safety engineering and essential services compliance for around 20 years. Prior to his role with Greencap, Brad worked with the CSIRO Fire Science and Technology Laboratory where he was involved in fire research, as well as flammability and fire resistance testing of building materials and products.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
1.40pm – 2.00pm, Monday 28 May 2018 (20 minutes)


PRESENTATION TITLE: FM in the Future, the Future in FM
AUTHOR: Rogier Roelvink, Associate Director, Turner & Townsend

ABSTRACT: Change is the only constant and according to some futurists we are about to enter an era of development that pales the last 10,000 years of evolution into insignificance; with continued reliance on the built environment, what will FM look like in the future and what will be the future in FM?

BIOGRAPHY: Rogier has 17 years’ experience in strategic Facilities Management advisory. Rogier has a wealth of experience in providing advice, conducting service reviews and authoring numerous service specifications. Rogier is the chair of the BIM portfolio group and the co-chair of the Marketing and Membership Portfolio Group.

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THEME: WORKPLACE & WELLNESS
1.40pm – 2.00pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Team Based Working, the Next Paradigm of Workplace Productivity
AUTHOR: Graham Kirkwood, Managing Director, Resource Architecture

ABSTRACT: Organisations are breaking down traditional hierarchies and developing communities of small self organising teams. But the workplace is slow to adapt, leaving people to work within open plan and activity based workplaces that do not support teams. This interactive presentation will present a new Team Based workplace model that overcomes the problems, and a case study that draws upon the best of team work space, work tools and work behaviours.

BIOGRAPHY: Graham is Managing Director of workplace design consultancy Resource Architecture. His specialty is facility design and management strategies that maximise return on investment for the organisation. Graham is a regular conference speaker and has been a guest lecturer at Melbourne Business School. He was formerly a national accreditor of Facility Management Professionals, and in 2014 was awarded a commendation by the Architects Registration Board of Victoria for his pioneering work in workplace strategy and design.



THEME: SUSTAINABILITY & RESILIENCE
2.05pm – 2.25pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Clearing the Decks: The State of E-Waste Recycling in Australian Business
AUTHOR: Carmel Dollisson, CEO, Australia and New Zealand Recycling Platform

ABSTRACT: This presentation will outline why it is vital for business to clear the decks of old IT equipment, and how the implementation of Government policy over the last five years has facilitated this process in a safe and responsible manner.

BIOGRAPHY: Carmel Dollisson is CEO, Australia and New Zealand Recycling Platform Limited (ANZRP), which operates the free TechCollect e-waste recycling program focusing on responsible recycling. Carmel is a regular presenter at conferences with a passion for excellence and 30 years’ experience in management as a practising manager, consultant and interim executive.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
2.05pm – 2.25pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Digital Transformation! The Adoption of BIM and Digital Engineering in Facilities Management
AUTHOR: Toby Maple, Northern & Western Australia BIM Lead, AECOM

ABSTRACT: Digital is taking the world by storm! It seems every organisation today is on some sort of digital transformation journey. This session will focus on how Digital Engineering (DE) and Building Information Modelling (BIM) processes and technologies are benefiting building and infrastructure organisations and their facility/asset managers.

BIOGRAPHY: Toby is a highly motivated, successful implementer of BIM (Building Information Modelling) and the change management that this technology enables. He has assisted TfNSW with their strategic Digital Engineering (DE) Framework and is assisting Water Corporation, Melbourne Airport, Stockland and Unitywater with their Asset Information strategies including BIM and DE.

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THEME: WORKPLACE & WELLNESS
2.05pm – 2.25pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Health & Wellbeing of Facility Managers
AUTHOR: David McGlashan, Director, Facility Management Victoria Pty Ltd
CO-PRESENTER: Eric Giammario, Facility Management Victoria Pty Ltd

ABSTRACT: The FM has been described as a “Jack of all trades’ & ‘wears many hats’ but as users of facilities are becoming more demanding, knowledgeable and selective, the FM’s role is becoming even broader to include how the FM influences the health & wellbeing of those living and working in the facilities they manage.

BIOGRAPHY: Eric has qualifications in Marketing, Advertising, a Master’s Degree in Business Administration (Executive) and a Masters in Project Management. Having served on Owners Corporation committees he developed an interest in the management of residential facilities. A practising FM, Eric is also a member of the FMA’s Victorian Branch Committee. David is a Co-Director of Facility Management Victoria Pty Ltd (FMV) having started the business 15-years ago. The company specialises in managing and maintaining quality high rise residential buildings on behalf of the owners and residents of these buildings.



THEME: SUSTAINABILITY & RESILIENCE
2.30pm – 2.50pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Emergency Management 101
AUTHOR: Rowan Allsop, National Operations & Training Manager, First Action

ABSTRACT: The essence of Emergency Management is not complicated, it all comes down to one simple decision, with two simple options – Do you STAY or do you GO? Sure, there are decisions that follow, but the initial and ongoing assessment is the most critical. We want to change the way the industry is currently delivering with a simplified approach to emergency management, supporting crisis and business continuity aspects, but not including them, in order to stay on message. STAY or GO, make a decision, save lives. It should be that simple!

BIOGRAPHY: Rowan has a background in law enforcement, which migrated to National Risk Management roles with companies such as Uniqlo Australia, Spotlight Property Group and local risk management for property management entities such as Colonial First State and Commonwealth Bank. His passion for Emergency Management has resulted in his current role as National Operations & Training Manager for First Action, where he brings his understanding of property risk management, commercial, retail and events to provide a simplified approach to incident management.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
2.30pm – 2.50pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: BIM and FM: Collaboration in the Cloud
AUTHOR: Michael Schley, Chairman and Founder FM:Systems and IFMA Fellow, FM:Systems
CO-PRESENTER: Don Hitchcock, Founder, ASt

ABSTRACT: As the industry shift from CAD to BIM takes place in facility management, Michael Schley and Don Hitchcock will address which new approaches are helping building owners and facility managers leverage information in Building Information models (BIM) to improve space, occupancy and maintenance management.

BIOGRAPHY: Michael Schley is Chairman and Founder of FM:Systems, a facility management software developer. Recognised globally for his expertise in FM technology, Michael speaks at FM conferences throughout the world including Beijing, Amsterdam, Australia, Zürich and the US. Michael is also an IFMA fellow and Chair of the IFMA foundation.
Don Hitchcock is founder and CEO of ASt, and has over 20 years’ experience providing FM technology and services solutions for AECO professionals and Building owners. As an FMA BIMFM Task Force group member, Don is also currently assisting the development of a Digital Asset Model framework with the SBE NRC.

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THEME: WORKPLACE & WELLNESS
2.30pm – 2.50pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: What Workplace Elements Affect Wellbeing and Productivity?
AUTHOR: Vincent le Noble, Founder & CEO, Measuremen
CO-PRESENTER: Eric Giammario,Facility Management Victoria Pty Ltd

ABSTRACT: Creating a healthy workplace takes different dimensions to tackle. The physical work environment, human behavior, the employee self and the healthy organization. Learn about successes and pitfalls of two business cases at a university and an insurance company and how to implement it at your own organisation. Then there is the healthy organization: productivity, satisfaction, vitality, retention, engagement and image. Each dimension is tested and compared to the others within our two living labs, one situated at one of Hollands largest University and one at a health insurance company. During a four year research period we are learning about the elements that do have an effect on wellbeing and productivity but also what are the pitfals of implementing a healthy workplace. We will share our latest findings, best practises and cases to learn and understand what it takes to create a healthy workplace.

BIOGRAPHY:As a Global Ambassador for IFMA's Workplace Evolutionaries and active member of CoreNet Global, FMN and Australia's FMA, Vincent is focused on improving workplaces worldwide. Internationally scaling up Measuremen gives him the endless energy to keep running, growing and caring. His personal hashtags: #ScaleUp.



THEME: SUSTAINABILITY & RESILIENCE
2.55pm – 3.15pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: New Age Asset Management for Facility Managers
AUTHOR: Carl Agar, Senior Consultant - Assets & Facilities, A.G. Coombs Advisory Pty Ltd

ABSTRACT: Developments in digital information technology are supporting demand from property owners and facility managers for the accurate projection of medium to long-term maintenance and capital replacement costs for plant and equipment, together with providing accurate information to assist in the planning for replacement projects.

BIOGRAPHY: Carl Agar is a senior consultant with A.G. Coombs Advisory with over 35 years industry experience and responsible for the provision of advice on facilities management related issues including asset management, commissioning, building tuning and service management and the adoption of leading edge technologies to optimise buildings operation and maintenance.

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THEME: ARTIFICIAL INTELLIGENCE & TECHNOLOGY 
2.55pm – 3.15pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Emergency Compliance at your Fingertips
AUTHOR: David Gilmore, Director, EvacServices

ABSTRACT: Digital transformation enables various industries to improve operational agility, efficiency, and customer satisfaction. This presentation will explore the possibilities of digitally revolutionising the emergency management sector, an industry that has been stagnant for the past 30 years. The presentation will raise a discussion about how this industrial revolution is going to change the roles of facilities management professionals, and how technology can help them meet these needs.

BIOGRAPHY: David Gilmore is a Director at EvacServices, a business focused on implementing and maintaining Emergency Plans as well as training Emergency Control Organisations and facility occupants to respond to emergency situations. David has a hard-won reputation within the emergency planning industry for his ability to deliver services to meet the needs of facility owners & managers.

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THEME: WORKPLACE & WELLNESS
2.55pm – 3.15pm, Monday 28 May 2018 (20 minutes)

PRESENTATION TITLE: Assessment of the Building Performance, Indoor Environment Quality and Occupant Satisfaction & Wellness at the Rose Bowl, Leeds Beckett University
AUTHOR: Vyt Garnys, Consultant, CETEC Pty Ltd
CO-PRESENTER: Adam Garnys, Consultant, CETEC Pty Ltd

ABSTRACT: This presentation will examine the post occupancy performance of a building designed for the health and wellbeing of occupants when set against internationally recognised indoor environment quality benchmarks.
The Rose Bowl is an iconic building at Leeds Beckett University designed to provide the optimal productive work, teaching and study environment. In 2017, the Rose Bowl building was evaluated to provide information to the Facility Management team who were concerned about the building’s performance.

BIOGRAPHY: Dr Vyt Garnys has more than 30 years professional experience exploring the link between healthy indoor environments, occupant wellbeing and productivity. Vyt is the current chair of standards Australia Committee for Indoor Air and is a founding member of the International Society for Indoor Air Quality and Climate (ISIAQ).
Adam has over 10 years’ experience in consulting, project management and delivering IEQ projects to clients such as ISPT, Dexus and JLL. Adam is a NABERS Accredited Assessor and WELL Accredited Professional, successfully consulting on numerous NABERS IE, WELL Building Standard and 6 star Green Star projects across the country.